Brickmakers
We’re making our venue more accessible with what3words. Find our main entrance at https://w3w.co/spin.dare.wink.
We also have a wider, accessible entrance at https://w3w.co/truth.trail.mostly.
Contact Details
Our point of contact is our access officer Claire Brooks, who can be contacted on the following:
- brickmakersbookings@gmail.com
- 01603 947881
- The Brickmakers, 496 Sprowston Road, Norwich, NR3 4DY
Access related inquiries will be responded to within 3 working days.
If you have any access or medical requirements such as requiring seating to attend an event, assistance dogs or susceptibility to strobe related seizures; please contact us on contact@brickmakers.co.uk or telephone 01603 947881.
A member of staff will be more than happy to show you around the venue upon arrival and we will make any necessary rearrangements to make your experience at our venue as enjoyable and as stress free as possible.
Venue Description
The venue consists of one main band room with a small step into the main front door. We have a portable ramp available to assist with entry. There is a second entrance via large double doors for larger electric wheelchairs. Once you are inside the venue, it is all on one level with easy access to the bar and disabled toilet. There is a very small slope up into the bar area. The disabled toilet is always unlocked when the venue is open so you will not require a RADAR key.
We have a Garden at the rear of the venue, this can be accessed via following the car park around to the back of the building and through the gate, there is a small kerb into the garden. A portable ramp is available to ease access.
We are happy to provide 1 free Personal Assistant ticket for all our Deaf & disabled customers accompanied by a Personal Assistant/Companion at ticketed events. To register for your extra ticket you can either buy your own ticket online and forward your confirmation to our email or call to have your Personal Assistants name added to the door list.
Our shows are 10% Unreserved seating and 90% unreserved standing. If you require a seat, please do phone in advance and we will reserve a spot for you!
Arrival Guide
If you require early access to the venue prior to door times please get in touch with our access officer.
Our venue’s entrance is a small lobby, for ticketed events, you will be greeted by a member of staff who answer any questions you may have or accommodate any requests you have. For free entry events, if there is not a member of staff on the door, you can call 01603 44118 and a member of staff will come and assist you, answer any questions you may have and show you around the venue.
Toilets
We have an accessible toilet, situated straight across from the main entrance, access to this is via a wide walkway behind the sound booth and through a large door. It is clearly signed. The accessible toilet is always unlocked during events so a key will not be necessary.
Customer with Medical Requirements
Customers that need to bring food, drink and/or medication, please state to the staff at the box office or security staff and they will assist you if necessary. Contact our access officer for any concerns you may have.
In an emergency, please feel free to approach any member of staff who will assist you as necessary.
Assistance Dogs
We welcome assistance dogs, but we ask that you inform us prior to coming to the venue.
Strobe Lighting
Some performances may use strobe lighting or hazer (smoke machine). If this is an issue, let us know in advance and we will do our best to accommodate you, or let a member of staff know on arrival.
The Brickmakers 